Frequently Asked Questions
Everything you need to know about your Lunara glow.
Are Lunara Cosmetics products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products within 30 days for a full refund or store credit.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.
Do you offer international shipping?
Yes, Lunara Cosmetics ships to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.